MAR Developing Trust in the Workplace
All Days Must Be Attended to Receive Credit
ABOUT THIS COURSE
The "Developing Trust in the Workplace" training course offers a comprehensive exploration of trust dynamics, focusing on building, maintaining, and repairing trust in professional settings. Participants begin by defining trust through the Sincerity, Reliability, Care, and Competence model while exploring personal perspectives on trust and its impact on communication. They delve into the components of the trust model, learning to demonstrate sincerity, maintain reliability, show care, and develop necessary competencies. Practical exercises and discussions help participants navigate the cycle of commitment and prevent miscommunication. The course also addresses strategies for identifying and repairing broken trust, including effective apologies. Participants gain skills in giving and receiving feedback using the 6 "I" formats, fostering open and constructive communication. By creating personal growth plans, participants commit to continuous improvement in fostering trust in both personal and organizational relationships. ** Note that all times listed are PST ** Use code DTW03 through February 28 to save $10 on your individual registration fee. Need a group rate? Contact Loriann Morrison at Lmorrison@voaww.org | 425-293-4497 for groups of 3 or more.