Resolving Conflict in the Workplace-Aug

ABOUT THIS COURSE

HR Professionals are encouraged to attend! Our "Resolving Conflict in the Workplace" course empowers participants with essential tools and skills for effective conflict resolution. Through active listening techniques and empathetic communication, attendees learn to foster open dialogue. The course emphasizes asking probing questions to uncover underlying issues and provides a structured framework for navigating difficult conversations. By mastering these strategies, participants gain confidence and clarity in resolving conflicts within the workplace. ** Note that all times listed are PST ** Use code RCW824 through July 30 to save $20 on your individual registration fee. Need a group rate? Contact Loriann Morrison at Lmorrison@voaww.org | 425-293-4497 for groups of 3 or more.